HSBC Bank Premises
| Chatham | Gillingham |
Rochester | Savacentre |
Strood | Walderslade |

HSBC Bank, High Street, Chatham

Entry to the bank is possible but difficult.

There are two manually operated doors situated at the top of a short but steep slope.

Cashiers counter is at the back of the premises with counter top not at convenient height for wheelchair users.

Cash point, paying-in machines and statement inquiry point machines are located inside, but all machines are not at a convenient height for wheelchair users.

Cashpoint machine located outside on the left of the entrance and is at a convenient height for wheelchair users.

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HSBC Bank, High Street, Rochester

The banks entrance has 2 x 4 inch steps via a double door.

Cashiers counter is not at a convenient height for wheelchair users. Tables are available in the main area.

1 cash point machine is situated to the right of the entrance and is just convenient for wheelchair users.

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HSBC Bank, Walderslade Road, Walderslade, Chatham

3 reserved Blue/Orange badge holder parking spaces facing bank. (Spaces do suffer heavy abuse by non badge holders)

The banks entrance is level.

Entrance door can be operated by large button on right hand side of door. The entrance has a ramp into the main area. A handrail is present on the left hand side of this ramp.

Cashiers counter not at a convenient height for wheelchair users. Tables are available in main area.

Large button at top of ramp to operate door .

Loop and intercom systems installed.

 

2 cash point machines are installed to the left of the door and window. Both cash machines are at a convenient height for wheelchair users.

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HSBC Bank, Savacentre, Hempstead, Gillingham

Entrance from main uncovered car park
There are 5 Blue Badge holder parking spaces at the main entrance to the underground car park. These spaces are on an incline and there is a significant slope to the pathway to the banks entrance.

The banks entrance is level although the door is heavy.

There are two external cash dispensers situated either side of the entrance which are accessible to wheelchair users. There are a further three machines inside the bank, a statement, paying in and cash dispensers which are not accessible to wheelchair users (screen and buttons are too high)

Cashiers counter not at a convenient height for wheelchair users. Tables are available in main area.

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HSBC Bank, High Street, Gillingham

This branch has a ServiceCall receiver.

The banks entrance is level.

The entrance has a ramp into the main area.

Cashiers counter not at a convenient height for wheelchair users. Tables are available in main area.

1 cash point machine installed to the right of the entrance. Cash machine is set approx. 4-6 inches back (in) from the banks facarde and may not be convenient for wheelchair users.

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HSBC Bank, High Street, Strood

The banks entrance is level.

The entrance has a ramp into the main area. A handrail is present on the right hand side of this ramp.

Cashiers counter not at a convenient height for wheelchair users. Tables are available in main area.

2 cash point machines are installed to the left of the door and window. Both cash machines are at a convenient height for wheelchair users.

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